Frequently Asked Questions
Everything you need to know about your TPF skincare journey.
Are The Pink Foundry products suitable for sensitive skin?
Yes, our products are formulated with high-quality ingredients designed to be gentle yet effective. However, we always recommend performing a patch test before full application.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'My Orders' section on our website.
What is your return and refund policy?
We offer returns on damaged or incorrect items within 7 days of delivery. Please ensure the product remains unopened and in its original packaging to qualify for a refund.
Does The Pink Foundry test on animals?
No, we are a cruelty-free brand. We do not test our products or ingredients on animals at any stage of the production process.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and offer Cash on Delivery (COD) for most pin codes across India.
How long does shipping usually take?
Standard shipping typically takes 3 to 5 business days for metro cities and up to 7 business days for other regions.